ABA Staff Scheduling Specialist

ABA Staff Scheduling Specialist

Irwin, Westmoreland County, PA. 

This position is a hybrid position with 75% of the week remote with proven performance.

At ATS, you have the opportunity to make a large impact on the life of a child and their families. As an ABA Staff Scheduler, you will be responsible for facilitating relationships between consumers, employees, and the leadership team for the purpose of ensuring that positive and supportive communication occurs. This position will work with consumers and employees to ensure staffing requirements are met. 

What are the benefits of working at Achieving True Self?

• We offer bi-weekly, competitive pay, along with paid time off.
• We offer medical, dental, vision, and retirement options, as well as supplemental insurance and short term disability plans for those who qualify.  
• We offer an entirely free and confidential employee assistance program that gives you access to mental health, financial health, legal services, and wellness benefits that can be used for you and your family. This includes a discount program too!
• We “Hire to Retire” providing you with the tools necessary to grow with Achieving True Self. Tuition discounts, college and university partnerships, and continued education offer to those that qualify.
• We celebrate differences and thrive on diversity. We are committed to an inclusive-company culture, where team members can thrive and feel valued.
• A company that strives for work/life balance. 

The best perk we can offer is to provide you with a chance to make a difference in young lives while working with talented and dedicated people who love what they do.

What are the core responsibilities of a Scheduling Specialist?

• Manage the employee/consumer relationship (e.g. communicating expectations and duties; problem-solving employee/consumer issues) for the purpose of ensuring consumer success and maintaining a positive relationship with the employer.
• Work closely with the leadership team to coordinate the staffing and scheduling of ABA services across many clients and staff, in several states.
• Identify staffing needs and support recruitment of new positions; utilize Jazz HR
• Ensure staff hours are scheduled in accordance with company policies.
• Manage cancellations as they occur and arrange for substitute coverage and/or make up sessions.
• Maintain up to date records on the availability of staff and clients.
• Run weekly reports to ensure staff members have completed appointments for the week before week's end.
• Participate in various events and meetings for the purpose of representing ATS and their mission and belief; Promotes and embodies ATS culture to employees and staff.
• Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of ATS.
• Available after-hours and weekends to respond to urgent communication, as needed
• Be able to smile, laugh, have fun, be silly, have compassion, be present, be open, and make the day fun and exciting.

What are the minimum qualifications for the position?

• An unstoppable passion for excellence and an unquestionable commitment to those we serve.  
• Prior experience in staffing, scheduling, and customer service (past work history with ABA scheduling is strongly preferred)
• Proof of high school diploma or transcripts.
• A valid driver's license with proof of car insurance, a good driving record and your own reliable vehicle.
• Ability to work in a fast-paced office environment.
• Strong ability to multi-task and problem-solve.
• Expertise in Google Drive applications and systems
• Good organization, communication, and attention to detail.
• Positive, friendly attitude.
• Must be flexible and adaptable to rapid changes in the daily work environment and be resourceful in solving problems.
• Fluent Spanish language skills are strongly preferred, but not required.

Who is ATS, and What is our Mission?

Achieving True Self is passionately cultivating and inspiring growth through the delivery of evidenced based treatment to assist individuals, families, organizations and their surrounding communities to achieve their self-defined goals. Through a supportive organizational culture focused on developing and retaining team members, we are determined to change the world by instilling hope and helping each person whose life we touch achieve their truest self.

People matter. A concept so simply stated, yet powerfully embraced.

Achieving True Self is an equal opportunity and affirmative action employer that celebrates differences and thrives on diversity. Applicants will not be discriminated against because of their age, ancestry, color, citizenship status, creed, disability, gender identity or expression, marital status, medical condition, national origin, orientation, race, religion, sex, sexual orientation, veteran status, or any protected category or characteristic prohibited by local, state or federal laws.

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Achieving True Self is an Equal Opportunity Employer (EOE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.